Why choose to unlock with IMEI over different methods?

Unlocking with IMEI is the official and safest method to unlock your Viva Alcatel and is done remotely from the comfort of your own home.

What information do I need to supply to unlock my Viva Alcatel?

Unlocking with us is super fast - just provide us with your 15 digit IMEI number (Dial *#06# on your Alcatel) and the network your handset is locked to, our system will automatically process your device by remotely identifying it and requesting an official manufacturer unlock.

How can I find out what network/carrier my Viva Alcatel is locked to?

Easy! Just use our IMEI Network Check tool. DirectUnlocks provides a cheap and easy IMEI network check, this identifies your current network/carrier provider. This tool is instant and avoids incorrectly submitting the wrong network/carrier when unlocking your Viva Alcatel.

Unlock Viva Alcatel for compatible Sim/eSim with Unlock Code

Unlock your Alcatel from Viva to use any supported Sim Card/eSim from other networks, with an unlock code from our online unlocking service. Enjoy the freedom to switch carriers, travel abroad, and use any SIM card — all from the comfort of your home.

Order Viva Alcatel Unlock Code

What network is the Alcatel locked to?

To obtain your 15 digit IMEI number, dial *#06# on your phone or go to Settings >> About

Unlock your Alcatel from Viva today for a great price.

Fast unlock delivery

Many eligible phones on the Viva network are unlocked within 24 hours; some cases can take longer depending on carrier response.

International use

Your Alcatel can work on compatible networks around the world as well as Viva, depending on local coverage and device support.

Your phone is safe

You keep your device throughout the entire unlocking process. The process does not involve jailbreaking or hardware modification.

Simple, remote IMEI-based unlocking for Viva Alcatel phones in 3 steps with DirectUnlocks.

Quickly and easily unlock your Viva Alcatel remotely:

Provide your device details

Choose the network of the phone you wish to unlock and supply the IMEI number. We'll autodetect the model for you.

You can get your IMEI by dialling *#06# on your phone.

We process your unlock

As soon as your order is placed, our system securely contacts Viva and begins the unlock process. Many unlocks complete quickly, but timing depends on Viva policies and device status.

Phone is ready

Once processed, the unlock remains active even after software updates or resets. You’ll receive confirmation by email and push notification. Apple devices are processed remotely, and others receive an authorised unlock code.

Unlock Your Phone: Save Money, Unlock More Value

Save on Roaming Charges

Data plans are expensive when traveling, especially for social media and data-heavy apps. Unlocking your phone lets you use local SIM cards, saving on roaming fees.

Sell Your Phone for More

Unlocked phones hold their value better. When you're ready to sell, you'll get more for your unlocked device.

Switch Providers with Ease

Unlocking your phone lets you switch to cheaper providers or better network deals with no hassle.

Why Choose DirectUnlocks?

Uses IMEI-based processes that align with standard carrier unlocking practices where available.
Quick and Easy: Unlock your phone from the comfort of your home with no complicated instructions.
Compliant and Secure: The process meets carrier and manufacturer guidelines.
Money-back Guarantee: If we don’t unlock your phone, we’ll refund your money.
Track Your Unlock Status: Stay updated via Push Notifications and email. Once unlocked, you can pop in any compatible SIM card, or if your phone supports it - activate any compatible eSim.

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Frequently asked questions

DirectUnlocks is one of the quickest providers of worldwide and cheap unlocks for the Viva network. Many eligible Viva phones are unlocked very quickly, but some cases take longer depending on carrier checks and device status. We offer a live tracking service to keep you up to date on progress.

Never. We arrange the unlock through Viva systems where available, and once approved your phone updates when connected to the network or by entering an official unlock code. Your phone is secure during the whole process and there will be no interruptions to your Viva service. Tracking is available throughout the unlock process.

Unlocking with IMEI is a standard method used by Viva to unlock eligible phones and is done remotely from the comfort of your own home.

Unlocking with us is super quick, just provide your 15 digit IMEI (Dial *#06# on your locked device) and network/carrier, our system will automatically process your device by remotely identifying it and requesting a device unlock from Viva standard processes where available.

In March 2013, the Obama administration and the Federal Communications Commission expressed the opinion that consumers should be able to switch carriers and keep their existing phones in response to a successful petition on the WhiteHouse.gov platform.

The Unlocking Consumer Choice and Wireless Competition Act was signed into law on August 1st, 2014 and as a result the law allows consumers to request unlocking of eligible devices from their carrier.

All services are limited to eligible devices and networks where carrier or manufacturer authorisation is available. We do not offer tools or software that bypass security locks, passcodes, or FRP/iCloud restrictions.