One code
Unlock your Motorola with an unlock code
One unlock code, generated from your IMEI and emailed to you. Enter it once with a SIM from your new network in the phone and the carrier lock is gone for good.
- Permanent It survives software updates and factory resets.
- No account, no phone calls We never need your carrier account, a password or a PIN.
- Keep using it throughout Nothing is posted anywhere and nothing is installed.
- Refunded if it cannot be done If we cannot unlock your device, you get your money back.
Step 1 of 3
Get your Motorola unlock code
One code
How to unlock a Motorola
Everything happens remotely, from your IMEI. Your Motorola never leaves you and nothing is installed on it.
- You send your IMEI Dial *#06# on the phone, or find it in Settings, About phone. We autodetect the model from it, so you do not need to know the exact variant.
- We email you the code Keep using the phone normally while we do. Nothing is installed and nothing changes on it yet.
- Put in the new SIM Power the phone off, fit a SIM from the network you are moving to, power it back on.
- Type the code in once The phone asks for a network unlock code as it starts up. Enter it and the lock is gone for good.
That is the whole process. There is no second method for Motorola and no session to book.
What you will and will not be asked for
- No app to install. Nothing is downloaded to your phone and nothing runs on it.
- No carrier account access. No password, PIN, account number or permission from the account holder — which is why a second-hand or business-account handset is no harder than your own.
- No call to your carrier. You never have to call them, sit in a queue, or meet their eligibility rules first.
- No store visit and no shipping. Keep using the phone normally while the unlock is processed.
All we need is your 15-digit IMEI and an email address to send the result to.
More than phones
Cellular tablets, cellular watches and mobile hotspots all carry their own IMEI, and all are unlocked exactly like a phone.
The one thing to get right is which IMEI you send us. Dial *#06# on the device you want unlocked, or find it in that device's own settings — a watch or tablet has a different IMEI from the phone sitting next to it.
Legal, and your warranty is untouched
Unlocking a phone you own is legal in the United States. The Unlocking Consumer Choice and Wireless Competition Act of 2014 settled that, and the wireless industry's own Consumer Code commits carriers to unlocking eligible devices. The difference is that we are not bound by the conditions a carrier attaches — being mid-contract or still paying the handset off does not stop us.
This is an IMEI unlock, not a root or a custom ROM. Nothing is flashed and nothing on the handset is modified, so your photos, apps and messages stay exactly as they are.
Locked because there is a balance on the account?
Carriers refuse to unlock a phone while there is an unpaid bill, an active instalment plan, or an account in arrears. That is a rule about your account, not a technical limit on the handset — and it is not a rule that binds us.
What changes
We unlock by IMEI, through the manufacturer's database. We never ask your carrier for permission, so the conditions they attach — handset paid off, six months of service, account in good standing — do not apply to us.
The phone accepts any SIM once it is done, in your country or abroad, and the unlock is permanent. It survives a factory reset and a software update.
What does not change
What you owe is still owed. Unlocking changes which SIM the phone accepts — it does not close your account, cancel an instalment plan, or clear a balance, and your carrier can still pursue the debt.
We will not tell you otherwise. The handset becomes yours to use on any network; the account stays between you and your carrier.
One thing this does not fix: if the IMEI has been reported lost or stolen, the phone is barred from that country's networks and unlocking does not lift the bar. Check the IMEI first.
Unlocking a Motorola — Frequently Asked Questions
The code
Where do I enter the unlock code on my Motorola?
Power the phone off, fit a SIM from the network you are moving to, and power it back on. It asks for a network unlock code as it starts up — enter the one we email you and the lock is gone for good.
Enter it exactly as it appears, and do not try codes from anywhere else first: only the code generated for your IMEI will be accepted.
My Motorola is not asking for the code. What now?
The prompt only appears with a SIM from a network the phone is not locked to. Power off, fit the new network's SIM, power on. If it still does not appear, the phone may already be unlocked — send us the IMEI and we will tell you before you pay.
Does it stay unlocked after an update or a factory reset?
Yes. Once the code is accepted the lock is gone for good, and neither a software update nor a factory reset brings it back.
Whether we can unlock yours
Can you unlock it while I am still paying the phone off?
Yes. An outstanding instalment balance or an active contract does not stop us. You still owe the balance to your carrier — unlocking does not cancel the debt — but it no longer stops you using another network.
I bought the phone second-hand and the account was never mine.
That is fine, and it is exactly the case carriers refuse. We do not need the account holder, the account number or any permission from them — only the IMEI.
I do not know which network it is locked to.
Use our IMEI network checker before you order. It reads the carrier off the IMEI, so you are not guessing at the dropdown.
What if the phone is reported lost or stolen?
We do not unlock handsets reported lost or stolen. An unlock removes a carrier lock, not a blacklist report, so a barred IMEI would stay barred anyway. We check this as part of processing your order.
Does unlocking affect my warranty or my data?
Neither. This is an IMEI unlock, not a root or a custom ROM — nothing is flashed and nothing on the handset is modified, so your photos, apps and messages are untouched.
Ready when you are
Enter your 15-digit IMEI. We identify your exact Motorola and confirm we can unlock it before you pay anything.
Not sure which network your phone is locked to? Check it with our IMEI network checker.
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Product Reviews of Motorola Carrier Unlock
Popular Motorola models
The models we unlock most often. Yours does not have to be on the list — enter your IMEI and we will identify it.
Unlock your Motorola today
Enter your 15-digit IMEI. We identify your exact Motorola and confirm we can unlock it before you pay anything.
Not sure which network your phone is locked to? Check it with our IMEI network checker.