Unlock your phone from Sonitel (SahelCom) by IMEI

Usually yes. Carriers apply their own eligibility rules — minimum time on the network, balance paid off, account in good standing. We are not bound by those rules, so a handset Sonitel (SahelCom) will not unlock today can very often be unlocked by us today.

Yes. An outstanding instalment balance or an active contract does not stop us. You still owe the balance to your carrier — unlocking does not cancel the debt — but it no longer blocks you from using another network.

No. There is no waiting period on our side. That is the single most common reason people come to us rather than going through the carrier.

No. We do not need the account holder, a password, a PIN, or any contact with Sonitel (SahelCom). All we need is the IMEI, which you get by dialling *#06# on the handset.

That is fine. Ownership history does not affect the unlock — this is exactly the case carriers refuse, because the account was never in your name.

iPhones and Android handsets from every major manufacturer, plus cellular tablets and watches. Enter the IMEI and we confirm your exact model before processing.

Yes, both. Prepaid handsets are often the hardest to unlock through the carrier, and they are handled here the same way as any other.

Yes. A device on a business account is unlocked the same way, and we do not need authorisation from the account administrator.

We do not unlock handsets reported lost or stolen. An unlock removes the carrier lock, not a blacklist report, so a barred IMEI would stay barred anyway. We check this for you as part of the eligibility check when we process your order.

Dial *#06# to get your IMEI, enter it above, and pay. Everything after that happens remotely — there is nothing to install and the handset never leaves you.

Many newer Samsung handsets have no code entry screen at all, so a code would be useless. Those are unlocked with a Remote USB session instead: you connect the phone to a computer with a USB cable and one of our technicians completes the unlock remotely while you watch. You never post the handset anywhere.

A booked appointment where you connect the handset by USB and a technician does the work over a remote connection. It is used where the device has no unlock code prompt. We tell you if your model needs it, and it is still done from home.

Most unlocks complete within 24 to 48 hours. Some models are much quicker. We email you as soon as it is done.

Never. Everything is done using the IMEI, or by Remote USB where the model requires it. The handset stays with you throughout.

Yes. Calls, messages and data all keep working as normal while the unlock is processed.

Yes. It survives software updates and factory resets, and never needs repeating.

No. Unlocking changes the network restriction only. Nothing on the phone is touched.

No. This is an IMEI-based unlock, not a jailbreak, root or custom firmware. There is no software modification for a warranty inspection to find.

Any compatible network, at home or abroad, on a SIM or an eSIM. Check that your new carrier supports your model's bands before you switch — unlocking removes the restriction, it does not change the radio hardware.

You get a full refund. Our support team is available 24/7 if you want to check anything first.